City Dental Logo

Ask a question

Send a quick enquiry to the team at City Dental. If you would like to make an appointment, you can arrange a virtual consultation

  • This field is for validation purposes and should be left unchanged.
Contact Details
09 919 2660

Mon - Thurs: 8:00am - 8:00pm
Fri: 8:00am - 2:00pm
Sat: 9:00am - 2:00pm

Hiding My Smile

Patient Stories

Do you have similar concerns?

Get in touch today!

At his first appointment with Dr Andrea Shepperson, our patient told us he has been hiding his smile and is self-conscious of people seeing his teeth.






The Damage To Teeth

Fizzy and energy drinks are often consumed without knowing the damage they can do to teeth.  Our patient had been drinking fizzy and energy drinks for several years.  They contain potent food acids that can damage teeth.  The damage was severe and his smile had gone from a natural curve to an inverted V shape.

As teeth disappear, the bite changes and becomes over-closed. The front teeth overlap deeply.

Enamel dissolves in food acids, leaving the inner yellow dentine of teeth – the softest part of the tooth.  Hollow zones are created on teeth and they become very sensitive.




The video shows the hollow teeth that acid had created.  Front teeth were thin and fragile.  We can see the amount of tooth we had to add back, and how we had to open the bite to make space for lost tooth material.

This treatment requires a dentist skilled in re-engineering a bite, to make it comfortable and ensure the new dentistry is longlasting.  Dr Andrea Shepperson is a graduate of the Kois Center in Seattle where reconstruction of worn mouths is a significant part of the curriculum.

The Start: Planning The Smile

We began with a 2D simulation using the Digital Smile Design (DSD) App to show him the possibilities with longer teeth and a whiter smile.

2D Simulation using the Digital Smile Design App.

Deprogramming: Making A New Bite

Tooth wear leads to an over-closed bite with shorter muscles and reduced face height. It is necessary to re-programme muscles and joints to find a new stable place.

We make a small appliance called a deprogrammer that is worn during the day where possible, and at night.  After 3 weeks we record a consistent bite that is very comfortable.  The facial muscles relax and clenching, grinding and facial discomfort often disappears.

Once we have established a new bite, we scan and start designing with Digital Smile Design.

Patient with Deprogrammer

Digital Smile Design

Lumino City Dental is NZ’s only Digital Smile Design Clinic.  We use 3D planning with Digital Smile Design, and work closely with the Digital Smile Design Planning Center in Madrid, Spain.  First we analyse the face and decide on the correct midline, smile curve and length of the teeth.


The design process is a careful planning exercise in 3D, using scans, xrays, photos and facially driven tooth position to create harmony in the smile.  These images show some of the detailed digital design we undertake to get precision, predictability and a smile that is in harmony with facial proportions and soft tissues.


Analysing from all angles.

Top teeth with new shapes.

Patient’s Case Being Sent to the DSD Planning Centre in Madrid.

Design by Digital Smile Design.

Test Drive Your Smile

Once the design was finalised, we scheduled a Mock-Up appointment so that our patient could test-drive his new smile. By seeing and feeling his new smile, our patient got a glimpse of the emotional impact it would have on the rest of his life.

The Mock-Up is also an important stage where the patient can visualise and understand their treatment alternatives. Our patient could see what shapes and colours he preferred.


Before (Left) and After (Right) Mock-Up.

The Magic Box

Teeth are prepared for new porcelain restorations, and our patient was scanned once again.  The data was sent via the cloud to the DSD Lab in Rio De Janeiro, Brazil.  Customised DSD Natural Restorations were manufactured in porcelain.  These were returned in the DSD Magic Box, created by a team committed to beauty, precision and nature’s design to transform our patient’s smile.

Designed Just For You


The DSD Magic Box Global Tour.The DSD Magic Box.

Porcelain Restorations On Upper Teeth

Beautiful porcelain restorations were crafted to restore length to 8 upper teeth.  The result is stunning, and these are hard wearing, very durable material.

To find out more about how long veneers last and the different materials available, please view this blog.

The patient was extremely happy with the final result;

“I’ve been getting so many compliments and I’m all smiles. I’m no longer hiding my smile.  I just want to show off my teeth.”


Before And After Close Up before
Before And After Close Up after

The Final Result. Before & After.

Andre Before before
Patient Stories after

The Final Result. Before & After.

Tired Of Hiding Your Smile?

If you’re tired of hiding your smile and would like to see what we can do, please complete our Patient Enquiry.  We would be delighted to discuss how Digital Smile Design can help you.